This site is directed to adults ages 21 or older. We do not knowingly collect personally identifiable information from individuals under the age of 13.
There may be times (such as when you purchase or order a product or subscribe to a service) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order or your account, even if you have opted to not receive communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, providing you with information (including by email if you have provided us with your email address) from and about the Global Wine Cellars and partner Wine Clubs, and in other ways as described to you at the point of collection or otherwise.
We may share the information, including personally identifiable information that we collect about you in limited circumstances, including:
We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. You may opt-out of receiving any, or all, of these communications by emailing us at mailto:firstname.lastname@example.org or by clicking on the "unsubscribe" link in any email sent by us or by replying to any email sent by us and entering the word UNSUBSCRIBE in the subject line. We may, however, use your email address without further consent to send you non-marketing or administrative communications (such as notifying you of major website changes or for customer service purposes).
If you prefer not to receive information from us, or if you would like to access, update, correct, or delete your email address, mailing address or other personally identifiable information with us, please let us know by calling Customer Service at 855-327-2916, or email us at email@example.com. Please be sure to include your email address, full name, and the information that you do not want to receive or that you would like updated or corrected. Please note that even if you have opted to not receive some forms of communication from us, we may need to contact you via phone, email or mail to address questions or issues specific to your order or your account.
We take reasonable precautions, including use of industry standard encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites.