Contact Us

For Customer Service inquiries, please call 1-855-327-2916 or email support@globalwinecellars.com.

Shipping

Please see our Shipping Policy page for details on states served, shipping rates and policies.

Guarantee

We offer a satisfaction guarantee on every wine. If you’re ever unsatisfied for any reason, please let us know and we'll notify the licensed retailer in your state to replace your wine (subject to applicable laws of the retailer's state).

Replacements

In the event that your wine shipment is ever damaged, please discard any broken or leaking bottles and contact us and we'll arrange for the licensed retailer in your state to send you a replacement.

Cancellation

If you wish to pause or cancel your ongoing Wine Club shipments, please contact us. Note that a Wine Club shipment already in progress cannot be cancelled or refunded.

Legal Age

You must be at least 21 years of age to purchase or receive wine, and a person at least 21 years of age must be present to sign for your delivery.

Payment

Your credit card will be charged at the time of each wine shipment. We accept American Express, Discover, MasterCard and Visa. The charge will appear on your credit card as GWC*GLOBAL WINE CELLARS in most states and as GWC*LANDON WINERY GWC CLUB in Texas. We authorize the card and your payment is made directly to the applicable licensed wine retailer. You’ll receive an e-mail when your wine ships, so you’ll know when to expect it.

All wine sales are made by a licensed retailer in compliance with state laws and the licensed retailer assures all involved that it fully complies with all states’ laws applicable to it. All credit card payments will be facilitated by Global Wine Company, Inc., located at 1401 Los Gamos Dr. #230, San Rafael, CA 94903, with the exception of orders shipped to Texas, which will be sold by Texas licensed winery, Landon Winery, located at 2508 Lee Street, Greenville, TX, 75401, Phone: 1-903-454-7878. Due to state laws, wine can be purchased only by adults 21 years and older. See shipping policy for states served. State laws prohibits the offer of free goods in conjunction with the sale of alcoholic beverages. The cost of all items in an offer is included in the advertised price.

©2014 Global Wine Company, Inc, San Rafael, CA.